Do you have at least one trained first aider on duty during all operating hours?

Have your staff received any training on handling intoxicated, unconscious, or distressed patrons?

Have you offered scenario-based incident training in the past 6 months?

Are high-risk areas like stairwells, exits, and toilets actively monitored?

Are glass-related injuries (cuts, breakages) rare in your venue?

Are lighting and flooring conditions regularly checked for trip/fall risks?

Do you provide or signpost a safe/welfare space for unwell customers?

Has your team managed incidents involving mental health or emotional distress before?

Are there procedures in place for staff to escalate safeguarding concerns?

Do you log all medical and welfare incidents (even minor ones)?

Is there a formal debrief after serious incidents?

Are patterns (e.g., frequent drug-related issues) monitored and acted upon?

Have staff received any training in equality, diversity, or trauma-informed care?

Do you have a plan for managing gender-based, homophobic, or racially motivated incidents?

Are your medics and door staff briefed on treating all guests with dignity and discretion?

Are medical staff located where they can respond within 2 minutes?

Are emergency vehicles able to access your venue without obstruction?

Do you have on-site medical kit, including a defibrillator?
(it should live on site, rather than being taken home and brought back)